The communication between humans and Machines is always important. It is improved with the help of chatbots. Business success always depends on better customers engagements and operational efficiency. Chatbots provides a better experience to customers and overall sales growth. The demand for chatbots will increase in future also. But what kind of chatbot is suitable for your business and how to select the right chatbot for your business. Before knowing how to choose the right chatbot. Let discuss the types of chatbots 1.The Q&A Bot This is a normal kind of chatbot and the main objective of this chatbot is to provide the pre-written answers based on the keywords in the question asked by the user or customer. These bots are very effective for providing general customer questions Eg: How to create an account or what is the delivery of goods, etc 2.Conversational Bots These bots are not like Q&A bots and they can answer the most complex questions ask...